If you cancel the Tickets before 48 Hours from the date of journey, only 75% will be refunded.
If you cancel the Tickets within 48 Hours from the date of journey, 100% will be deducted.
Rescheduling of date of journey may be allowed, before 7 days of date of journey, only in rare situations due to some unavoidable circumstances at additional charges of 25% of total charges. Rescheduling will be sole discretion of Alaknanda Cruiseline and subject to availability of dates. No reasons whatsoever will be given if we are unable to provide rescheduling of date of booking.
While every effort will be made to maintain the itinerary, in view of fluctuating river conditions and navigational or mechanical difficulties, all schedules and itineraries are subject to change without notice.
Clients must accept the decisions of the captain and cruise managers, who are responsible for the safety of the vessel. The cruise managers shall have the power to remove from the vessel any client if considered necessary for their medical safety or whose actions are materially affecting the enjoyment of the cruise by other clients.
The company cannot accept liability for loss or damage to passengers’ property whilst cruising with us.
